Short version: we collect what we need to send you a tube and answer your messages, and nothing else. We do not sell your data.
What we collect
Your name, delivery address, phone number and email address when you order. Payment details are handled by our payment provider and never reach our servers. If you message us, we keep that conversation so we can pick it up where it left off.
Why
To take payment, deliver the order, handle returns, and answer you. If you opt in, to send occasional email or WhatsApp updates — which you can stop at any time, in one step, without emailing anyone for permission.
Who we share it with
Our courier partner, so they can deliver the parcel. Our payment provider, so they can take the payment. Our store platform, which hosts this site. That is the list.
Cookies
The store uses cookies that keep your cart working and let us count visits. You can block them in your browser; the cart will stop remembering you.
How long we keep it
Order records for as long as tax and consumer law requires. Marketing contact details until you unsubscribe.
Your rights
Ask us what we hold about you, ask us to correct it, or ask us to delete it. Email drmedyx@gmail.com and we will act within thirty days.
