These terms govern your use of this website and any order you place through it. Placing an order means that you accept them.
Who you are buying from
This store is operated by dr.medyx, Office No. 413, 4th Floor, Sky View Building, Surat-Kamrej Highway, Near Swaminarayan Parking, Sarthana, Surat, Gujarat 395006. Goods are despatched from our operations address at dr.medyx, Hall-302, Dhara Trade Center, Mahadev Chowk, Opp. Dhara Arcade, Maruti Nandan Society, Mota Varachha, Surat, Gujarat 394101.
The product is manufactured by Greenphyll Exim Private Limited, Plot 39-40, Dwarkesh Industrial Part-3, Velanja Hazira Highway, Village Umra, Surat 394130, Gujarat, under manufacturing licence GC/1487 (INDIA).
Pricing
Prices are stated in Indian rupees and are inclusive of all taxes. The maximum retail price printed on the pack is a ceiling and we do not sell above it. Delivery charges, where they apply, are shown at checkout before payment.
Orders
An order placed through this site is an offer to buy. We may decline an order, for example where an address is not serviceable, where stock has run out, where a cash on delivery order cannot be confirmed by telephone, or where an order appears fraudulent. If we decline an order you are not charged.
Payment
Cash on delivery is the payment method on this store at present. We telephone to confirm every cash on delivery order before it is despatched. Nothing is charged to you online.
Product information
We publish the laboratory report for each production batch as it becomes available, and we state plainly what has and has not been tested. Where a value has not yet been measured, this site says so rather than filling the gap.
This is a cosmetic product for external use only. Nothing on this site is medical advice. If you have a skin condition or a known sensitivity, please speak to a doctor before using any new product. Discontinue use if irritation occurs.
Your responsibilities
You are responsible for the accuracy of the delivery address and telephone number you give us. Our handling of your personal data is set out in our privacy policy.
Intellectual property
The dr.medyx name, logo, artwork, photography and site copy belong to us. You may not reproduce them commercially without our written permission.
Liability
Nothing in these terms limits any right you have under the Consumer Protection Act 2019, the Legal Metrology Act 2009, or any other law that cannot be contracted out of.
Grievance redressal
Write to drmedyx@gmail.com or telephone +91 63563 82770. We answer in our own words and ordinarily within one working day.
Governing law
These terms are governed by the laws of India. The courts at Surat, Gujarat have jurisdiction.
Changes to these terms
We may update these terms from time to time. The version published on this page at the time you place an order is the version that applies to that order.
